Patient Engagement

medicaSMART's Patient Engagement Tool seamlessly bridge the gap between your medical practice and patients with automated communication by sending emails and text messaging and receiving real-time responses via IMS.

Patient Engagement Tool

Boost efficiency with clear lines of communication set the groundwork for improving patient engagement and reducing no-show rate. We seamlessly bridge the gap between your medical practice and patients with automated communication by sending emails and text messaging and receiving real-time responses via IMS. Send alerts to providers when patients check in. This frees your administrative staff with time for patient care and other critical work and reducing the risk of patient no-shows. Email alerts are sent to patients when billing statements, and Lab results are available. We connect with patients before, during and after every appointment, so that patients get more involved in their health care and transforming patient experience. Reduce patient waiting times and minimize delays with automated appointment reminders, real-time confirm/cancel responses; manage bed occupancy and maintenance, patient portal for self-service, manage admissions, transfers and discharges; coordinate emergency response which optimizes resource allocation -- saving you time and money. Our software is easy to use, easy to learn and adapts to the way you work without compromising efficiency and helps you deliver quality care to your patients.

Integrate our software solution into your practice and enjoy these additional top features :

Patient Portal

Provide access to your patients to an Online Patient Portal which allows them to see their reports, request appointments\Scheduler, raise feedback, track their health and access knowledge and information.

Patient Charting

Keep a comprehensive record of your patients' data and medical history using our specialty-specific modules and templates. Check the availability timings of a doctor. Doctor wise appointment scheduling. Daily, Weekly & Monthly Appointment scheduler.

CRM

Send Mass or targeted notifications via E-mail, SMS and Web or Mobile App to Patients. Create E-mail Campaigns and SMS Campaigns, and sent to pre-decided patient lists based on Plan, Corporate, Tags and more.

Feedback and Ratings

Allow patients and members to provide feedback from the portal or directly on your call center and track their feedback. Allow patients to also rate the services provided by clinics, labs or doctors.

Optimize the Patient Experience

Our software is designed to create a seamless process for patients looking to manage their healthcare needs—wherever and whenever they need to. By providing your patients with 24/7 secure access to clinical information, they get the info they need and you are able to save valuable time and resources. We offer convenient patient portal having great features available on-the-go.

With our software, your patients can :

View prescriptions and request refills

View lab results

Send and receive messages securely

View and request appointments

Start a request refill of prescription

Where Efficiency meets Convenience

We empower patients by providing them access to their medical information from the comfort of their homes. This increased access to information reduces office wait times by freeing up resources and streamlining communication. As patients handle more tasks from their personal devices, administrators become more efficient. Patients can review their bills, send secure messages if they have questions, and pay with their preferred bill payment method.

Patient Education

Use In-build patient specific education resources categorized with specialties.

Health Risk Assessments

Allow patients to do a Health Risk assessment which helps them see where they stand with regards to their overall health and health across 16 categories. Automatically using latest vitals and lab values it generates a report for a single patient. Create further recommendations and marketing plans based on the HRA outcomes for a patient

Conceive. Believe. Blend.

With our team to build happier workplaces.

Hear from those who already have.

Our Testimonials